Shipping policy

Where we ship
We currently ship to the United States, Canada, Australia and New Zealand. If you are somewhere else and would like to order, email christiyoma7@gmail.com and we will let you know when your country is added.

Shipping cost
United States: standard shipping is US$4.95 for tees and US$8.79 for sweatshirts, with an express option available at checkout, and standard shipping is free on orders of US$60 or more. Canada, Australia and New Zealand: rates depend on the destination and start at US$7.99 for tees and US$10.59 for sweatshirts; the exact cost is shown at checkout. Tees and sweatshirts are printed and shipped separately, so an order that contains both is charged the shipping rate for each.

Made to order: production and delivery times
Every item is printed to order, so nothing ships the same day. Allow 2-5 business days for printing and quality checks. US orders then take about 3-5 business days to arrive, so most arrive within 7-10 business days of ordering. International orders usually arrive 1-3 weeks after printing, depending on the destination. Holiday periods, especially mid-November to late December, can add several days.

Tracking
Every order is tracked. You will receive a shipping confirmation email with your tracking link as soon as your order leaves the printer. Tracking can take a day or two to show its first scan.

Where your order ships from
Our print partner prints each order at the facility closest to you. US orders are printed and shipped within the United States; orders to other regions may be printed in Europe or elsewhere. Different garment types may be printed at different facilities, so multi-item orders can arrive in separate parcels at no extra cost.

Customs and import fees
US orders are printed and shipped domestically, so there are no customs or import fees. International orders may be subject to import duties, taxes or handling fees set by the destination country. These are collected by the carrier or customs authority on delivery, are the responsibility of the recipient, and are not included in our prices or shipping charges.

Wrong address or address changes
Please double-check your address at checkout. Email us within 12 hours of ordering if you need to change it. Parcels returned to the printer because of an incorrect or incomplete address can be re-sent at your cost, or refunded minus the original shipping charge.

Lost or delayed parcels
If your tracking has not updated for 7 business days, or your order has not arrived within 15 business days of shipping (25 business days for international orders), contact us and we will investigate with the carrier and reprint or refund your order. If tracking shows the parcel as delivered but you cannot find it, check with neighbors and your local post office first, then let us know within 7 days so we can help.

Questions
Email christiyoma7@gmail.com. We reply within 1-2 business days.